Hotel Blue Star Cancun, Cancun ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

102 Palenque 26, Cancun, Mexico, 77509

Hotel Mack is a 2-star property located in Downtown Cancun, Mexico. It offers air-conditioned rooms equipped with a variety of amenities. The hotel features a restaurant, outdoor swimming pool, and a bar, catering to both leisure and business travelers.

Location

Hotel Blue Star Cancun is centrally located, allowing guests to reach popular points of interest within a 5-minute drive, such as Plaza Las Americas and the Puerto Cancun Marina Town Center. The property also offers a roundtrip airport shuttle service and limited onsite parking. Nearby attractions include Beto Avila Baseball Stadium and Cristo Rey Church.

Rooms

The hotel consists of 14 air-conditioned rooms, each furnished with a flat-screen TV, minibar, and safety deposit box. Private bathrooms are equipped with showers that include rainfall showerheads and complimentary toiletries. Certain units feature a private balcony and a sitting area for added comfort.

Eat & Drink

Hotel Blue Star Cancun provides a restaurant where guests can enjoy a meal, along with a poolside bar for refreshments. Daily breakfast options include continental and à la carte styles, served in the morning. In-room dining may be available for guests seeking privacy during meals.

Leisure & Business

Guests can make use of the outdoor swimming pool and hot tub available at the hotel. Additional amenities include complimentary wireless internet to enhance connectivity during stays. Business travelers can access concierge services for assistance with local resources.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

Max:

3 persons

21 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Superior Room

Max:

3 persons

26 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Cancun2700 ft

Airports

Isla Mujeres (ISJ) 11.0 mi

Cancun (CUN) 11.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Inviting Pool!

The pool had a wonderful atmosphere and was so inviting that I couldn't resist taking a dip. It was the perfect place to relax and unwind.view full review

Decent Breakfast

The breakfast options were simple but satisfactory, with various cereals neatly presented. It was a great way to start the day before heading out.view full review

Comfy Comfort

The bed in my room was incredibly comfy, which made for a great night’s sleep. Spacious rooms added to the overall pleasant experience.view full review

Helpful Check-Out

I appreciated the flexibility at check-out; being offered an extra hour made my departure stress-free. This small gesture truly enhanced my stay.view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Adults only
Baggage storage
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar

Children

Toys

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Leisure/ TV room
Solarium
Jacuzzi
Open-air bath
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

102 Palenque 26, Cancun, Mexico, 77509

Map view

street view

102 Palenque 26, Cancun, Mexico, 77509

City landmarks

Market

Mercado 28

4400 ft

Stadiums

Beto Avila Stadium

4800 ft

77500

Palapas, Cancun

4400 ft

Square

Las Palapas

1.1 mi

Church

Cristo Rey Church

1.3 mi

Store

Chedraui

2800 ft

Avenida Yaxchilan SM

Casa de Cultura Cancun

3400 ft

Store

Costco

3900 ft

Night club

Grand Mambocafe

2700 ft

Sam's Club Cancun

2900 ft

Airport

Cancun

4600 ft

Store

Soriana Hiper Plaza el Paseo

3400 ft

Avenida Tulum

Tulum Avenue

1.4 mi

Shopping Area

Las Plazas Outlet Cancun

1.3 mi

Store

Vegan Planet

4800 ft

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

1.3 mi

Church

La Puerta del Cielo

4100 ft

Luum Pakul

4100 ft

Carr. Cancún - Tulum 5

Palacio Municipal

4500 ft

9 Av Coba

Ceviche Square

4500 ft

Museums

Museo Iconografico de La Carrera Panamericana Cancun

1.4 mi

Arte Garden

4800 ft

Carretera Fed Cancun Chetumal

El Toh

5000 ft

Night club

Vintage House Cancun

5000 ft

Parks

Urbano Kabah Park

1.8 mi

Arrecifes

1.2 mi

Nearby

Airport

Ka'Yok' Planetario de Cancun

1400 ft

Avenida Puertos 32

Catedral de la Santisima Trinidad

1400 ft

Parks

Reserva Natural Ombligo Verde

1400 ft

Kukulkan

1600 ft

Restaurants

Tacos Rigo

500 ft

Playa 50 Cancun Centro Off of Palanque

Restaurante Byblos Comida y Tacos Arabes

100 ft

Supmza Avenida Palenque # 108 Mz 20

De La Mar "parrilla & Mariscos"

700 ft

Avenida Las Playas Sm 30 Mz 01 Lote 01 Entre Av. La Costa Y Av. Palenque A Un Costado De Tacos Rigo

Las Futboleras

900 ft

Palenque Mza 36 Lote 1 Supermanzana 26 Entre Calles Guadalupe Victoria Y Lombardo Toledano

Chill Zone

1900 ft

Plaza Isla Shops

La Patrona

1500 ft

Manzana 10 Avenida Xel-Ha Lote 8 Plaza Portales Local 1 Mercado 28

Place de Paris

1700 ft

Avenida Palenque Manzana 2

Arenika Beach Club & Restaurant

3000 ft

Bahia Petempich Maria Irene

La Cabanita

2600 ft

Sm 25 Av.coba

La Loteria Taqueria

2200 ft

27 Avenida Chichen Itza Palenque

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

clean

friendly staff

limited breakfast options

paid shuttle service

8.0/10

Great

Rooms

8.4

Location

8.5

Service

8.6

Dining

7.5

Adam

United Kingdom, April 2024

8.2/10

I had a pleasant stay at this hotel! The rooms were cozy and clean, the staff was welcoming and helpful. The only drawback was the lack of variety in dining options, but the overall experience was enjoyable. The price was fair, considering the amenities provided.

Rooms

8.0

My room had a comfortable queen bed and was well-kept.

Service

9.0

The service was excellent, especially with room service being prompt and efficient.

Location

9.0

The hotel is conveniently located near downtown Cancun, making it easy to access the beaches and local attractions.

Dining

7.0

The included breakfast had delicious hot waffles but lacked some variety.

Facilities

8.0

The outdoor jacuzzi was a delightful spot to unwind after a day of exploring.

Jon

United Kingdom, April 2024

8.8/10

The hotel offers clean and comfortable rooms with twin beds and outdoor jacuzzi. The service is efficient with room service and shuttle service available. Located close to a large open market and in the downtown area, with a Walmart supermarket nearby. The dining experience includes home-made local products.

Rooms

9.0

I loved the comfortable twin beds and the outdoor jacuzzi in the room.

Service

8.0

The service was excellent with efficient room service and shuttle service available.

Location

9.0

The hotel is conveniently situated near a large open market and in the lively downtown area, making it easy to explore.

Dining

9.0

The dining experience was delightful with tasty home-made local products.

Facilities

9.0

The facilities are impressive, offering everything needed for a comfortable stay.

Nathaniel

United States of America, April 2024

7.6/10

I had a wonderful stay at this hotel. The rooms were cozy with comfortable beds, and the staff provided excellent service. The location was convenient for exploring Downtown Cancun and the main areas, but the dining options were limited. The facilities were modern and well-maintained, offering great value for money.

Rooms

8.0

My room was equipped with twin beds and had efficient air conditioning.

Service

9.0

The staff was attentive and provided top-notch service.

Location

7.0

The hotel is situated in Downtown Cancun, making it easy to access the main areas and mercado 28.

Dining

6.0

The included dining was satisfactory, but lacked variety.

Facilities

8.0

The hotel facilities were modern and offered a comfortable stay.

James

United Kingdom, April 2024

8.4/10

I had a delightful stay at this hotel, located conveniently in Downtown Cancun near Tacos Rigos. The rooms are equipped with outdoor jacuzzis, comfortable beds, air conditioning, and queen beds, ensuring a cozy and relaxing environment. The service was top-notch, with excellent room service and housekeeping. The hotel's location makes it easy to get taxis to explore the touristic area, and overall, it's a great value for money.

Rooms

9.0

The rooms were fantastic, especially with the outdoor jacuzzi and comfortable beds. A truly relaxing experience.

Service

9.0

The service was exceptional, with attentive staff and quality room service.

Location

9.0

The hotel is ideally situated in the heart of Downtown Cancun, making it easy to access taxis and explore the vibrant surroundings.

Dining

7.0

The dining experience was satisfactory, offering delicious poultry options. It would have been perfect with a bit more variety.

Facilities

8.0

The facilities were great, meeting all my needs during the stay.

Lisa

United Kingdom, October 2023

8.6/10

This hotel is a gem with its convenient location near the big bazaar mercado 28 and by the beach, offering a cozy stay with comfortable rooms and excellent service. The dining experience, although included, could be more diverse. The facilities are well-kept, providing a satisfying overall experience.

Rooms

9.0

The rooms with outdoor jacuzzi are in good condition, featuring comfortable twin beds.

Service

9.0

The service was exceptional, with attentive room service and efficient housekeeping.

Location

8.0

The hotel is situated near big bazaar mercado 28 and in the lively neighborhood at Tacos Rigos, making it ideal for beach and shopping lovers.

Dining

8.0

The dining experience with juicy steaks was enjoyable, offering a satisfying meal.

Facilities

9.0

The hotel provides great facilities with a nice outdoor jacuzzi and shuttle services.

Roland

United States of America, May 2023

8.0/10

Staying at this hotel was a mix of good and not-so-good moments. The outdoor jacuzzi in the room was a nice touch, but the air conditioning could have been more effective. The beds were comfortable, but having twin beds instead of a double was slightly inconvenient. The price seemed fair for what we got.

Rooms

8.0

The outdoor jacuzzi in the room was a lovely addition, but the air conditioning wasn't as powerful as we would have liked. The beds were comfortable, though having twin beds instead of a double was a bit of a downside. The price was reasonable for the room.

Service

7.0

The service was decent overall. Room service was prompt, and the housekeeping staff was attentive. We didn't use any paid services like laundry or airport shuttle, so can't comment on those. The value for money in terms of service was satisfactory.

Location

8.0

The hotel is away from the resort area, which we appreciated for a quieter stay. It's not too far from good downtown restaurants, making it convenient for dining options. However, getting to the airport in the evening might be a bit of a hassle. In terms of location, it was a good choice.

Dining

9.0

The dining experience was enjoyable, especially the Italian grilled meat we had. The included meals were a nice perk. However, the variety could have been better. In terms of dining, it was a pleasant experience overall.

Facilities

8.0

The hotel's facilities were adequate for our needs. The outdoor jacuzzi was a highlight, and the Italian grilled meat served was delicious. The price for the overall experience seemed reasonable.

Robert

United States of America, May 2023

8.2/10

The hotel is ideally located in Downtown Cancun, making it convenient for exploring the commercial area and downtown attractions. The rooms offer a variety of options from twin beds to outdoor jacuzzis, ensuring a comfortable stay. The service was top-notch with attentive staff, although some paid services can add up quickly. Dining options, while including fried oysters, may lack variety for some. Overall, the facilities are modern and well-maintained, providing value for money.

Rooms

8.0

The rooms with twin beds were cozy and well-equipped, offering a good night's sleep.

Service

9.0

The service was excellent, especially with room service and housekeeping meeting expectations.

Location

9.0

The hotel's location in Downtown Cancun was perfect for accessing the commercial and downtown areas easily.

Dining

7.0

The dining experience, with included fried oysters, was enjoyable, but more variety would be appreciated for a longer stay.

Facilities

8.0

The facilities were modern and well-maintained, offering a pleasant environment throughout the stay.

Elliot

United Kingdom, April 2023

8.2/10

The hotel is conveniently located near Big Bazaar Mercado 28 and not far from the downtown area. The rooms are spacious, with comfortable queen and twin beds. The service is excellent, offering room service and helpful tours/ticket assistance. The handmade pasta at the dining area is a must-try. The facilities are modern and well-maintained, providing a great overall experience.

Rooms

8.0

The rooms are spacious and comfortable with both queen and twin beds.

Service

9.0

The service is top-notch, with attentive staff and convenient room service.

Location

9.0

The hotel's location is ideal, close to Big Bazaar Mercado 28 and easily accessible to The Collectivo for beach trips.

Dining

7.0

The handmade pasta at the dining area is delicious and a delightful option.